Client Testimonials

"I've worked with Digital Hub for more than a decade and have always found them to be professional, competent, and reasonable. They know their stuff and give good advice!"

"Digital Hub was effective in creating solutions to connect our existing POS system for our brick-and-mortar business into Shopify. They explained the challenges so we could make informed plans. They helped us utilize the tools available to their fullest."

"The team at Digital Hub migrated and customized a new Shopify ecommerce website for our company. They were very knowledgeable and easy to work with on this project. We were new to using the Shopify platform, but they made it very easy to transition. We were provided with training, and the ongoing support during and since our launch has been superb. Digital Hub has remained available to us for guidance and continued support and continues to be an invaluable resource. The work done for our website exceeded our expectations."

"We initially reached out to Shopify directly for some programming assistance and they sent us three companies on their authorized list. After contacting all three, Digital Hub responded the fastest with a very professional new customer invite and meeting. We did eventually talk to all three companies and chose Digital Hub based on their promptness, pricing, and detailed quote for our project.

Since that initial project, we’ve used them on a continuous basis to completely redesign our website and they’ve been nothing short of amazing. We’ve never had a project go beyond the anticipated scope, and any one-off requests are handled in less than 24 hours and completed in a timely fashion. Not only are they prompt, but the team is competent and knows the answer to any questions we ask. Even in times when they may not have an exact answer (for example a technical issue with a 3rd party app), they know exactly how to get an answer and resolve the issue quickly. They’ve been a pleasure to work with and overall we’re pleased with their communication, quality of service, and pricing structure. I would highly recommend them to anyone looking for Shopify related website work or development."

"The team at Digital Hub did an incredible job setting up our Shopify POS system. I have only positive things to say about the company! We were switching from an older POS system and they made the process so simple and easy. They never made me feel stupid for asking a plethora of questions, and were always quick to respond. If you need work done with your Shopify store, these are the people! They were also affordable and easy to work with. I enjoyed my experience so much, I’m going to work with them on SEO planning."

"Working with Digital Hub was an awesome experience! Communication was always prompt, clear, and direct, and changes were always quickly implemented. They truly made an effort to research and understand our brand image and aesthetic to provide our audience a truly custom experience. We really appreciated that they were able to work within a tight deadline and made sure to communicate with us ahead of time if features were implementable or not.

After our site relaunch, Digital Hub made sure that everything was running smoothly and provided regular follow-up calls to fix any glitches and ensure that everything was working great. I would say the things we appreciated about Digital Hub the most were their communication, speed, and attention to detail."

"The Digital Hub team provided us with a website that met all of the criteria that we were looking for: organized, attractive, and effective. They have been very professional and comprehensive throughout the process of working together, and made sure that we were happy with the website before the turnover. We highly recommend Digital Hub."

"Working with Digital Hub was fantastic. I have had bad experiences with web design companies in the past, and they’re a breath of fresh air. The price was reasonable for the very high-quality Shopify store I received. I highly recommend Digital Hub; I will never use another company again."

"Digital Hub migrated our 10-year-old website from Magento to Shopify. We needed it done quickly and without disruption. After getting quotes from other companies, we found Digital Hub’s rates to be very competitive and they completed the work quickly. We found them to be very professional in all aspects of their work. They also have a high degree of business acumen, as they recommended different ways to do things that are more efficient. Our new site has been running for two months now and our sales are up 20%. I strongly recommend Digital Hub; we look forward to some custom work in the near future."

"Our migration to Shopify POS was a very smooth and stress-free experience, and we highly recommend Digital Hub for this process. They made it very easy for us."

"Digital Hub provided a smooth and efficient migration to Shopify POS. Due to COVID-19 restrictions, we had to do things remotely. The whole process was simple and they knew the exact needs of our company. They were very informative and able to fix any issues that arose during and after the initial migration. I highly recommend Digital Hub for their professionalism and how quick and responsive they are with any inquiries we had. We have been working with them since 2012 and look forward to many more years with them!"

"The team at Digital Hub were great to work with and walked us through every step of our Shopify POS migration."

"I first worked with Digital Hub when I launched my online store in 2018. They were knowledgeable, professional, spoke in layman’s terms, and had an amazing business sense. These attributes led to a very pleasant working relationship.

Fast forward to 2020, in the COVID-19 lockdown. My online store is booming and I need to upgrade my POS. I, of course, contacted Digital Hub. After a consultation and analysis of my needs, they put together a plan for hardware, software, and training. Leading up to the transition was stressful: changing after 17 years of manual processes and equipment. Throughout the process, they were supportive, the training was outstanding and customized to my needs. Within days of launching the new Shopify POS platform, we were fluent in its functionality and—to my surprise—did not have a list of things to review with Digital Hub; they made it that simple.

I cannot speak highly enough of Digital Hub. They are exceptional in the field of ecommerce, their retail business acumen, professionalism, customer service, and patience."

"The team at Digital Hub provided considered, comprehensive, and efficient solutions for our business after months of technical challenges related to our in-store set-up. We are so grateful for their expertise!"

"We have worked with Digital Hub for almost ten years and they are definitely experts in their field. They are extremely knowledgeable in Shopify/POS systems (anything technical, really). They are extremely patient and do a great job explaining the issues at hand. They are also practical: offering solutions that make sense for our type of business. We definitely recommend working with Digital Hub; they have been a big asset to our business since we opened!"

"We have worked with Digital Hub since 2013. They’ve always been professional, reliable, consistent, efficient, and knowledgeable. Through their knowledge and expertise in the field, they assisted and facilitated our decision to switch our POS and online platform to Shopify in 2020. They were instrumental in designing our custom website with a systematic, phased approach to complete a smooth and seamless transition from our old platform to the new, both in-store and online. They understand our business and are the 'go-to' for all our I.T. needs. They continue to surpass our expectations; we highly recommend them! Thank you, thank you, thank you—from the Designer Kids Wear team!"

"I was completely ecommerce illiterate; I was totally intimidated! Digital Hub provided unwavering patience and encouragement throughout the entire process. They were very intuitive with my needs and were amazing in getting my creative and entrepreneurial ideas incorporated into Shopify. They are professional in every way. I cannot imagine how I would have had an online ecommerce presence without Digital Hub."

"The team at Digital Hub were incredible. They listened to exactly what we wanted and needed and got the job done. They also provided guidance throughout the process and helped shape a better version of our original idea. I highly recommend the team at Digital Hub!"

"We've used Digital Hub for a bunch of services over the years. They're who we’d call when something was messed up or broken, and needed to be fixed ASAP. So when we wanted to make sure the migration of our POS to Shopify went smoothly, letting them handle it was a no-brainer. They were communicative throughout the process and helped us figure out how to work around the things that Shopify is lacking—as far as their POS goes. I’m always happy to work with Digital Hub; they do great work."

"We’ve been working with Digital Hub for almost a decade. We were using Lightspeed POS, but wanted to integrate our POS to our Shopify online store. After a thorough consultation with Digital Hub of all the pros and cons, we decided to switch our POS system over to Shopify as well. Their advice was not only professional, but also honest about where we could work directly with Shopify in order to save some money. I highly recommend them to anyone looking to establish an online shop. These guys are invested in our best interests: they’re into helping us grow—not just billing for their services. A great company to work with!"

"Thank you to Digital Hub for making my switch from Lightspeed to Shopify fast and stress free. They are efficient, friendly, professional, and patient. As always, it’s a pleasure to work with them."

"Proficient, reliable, creative thinking, polite, curious achievers of my goals—fulfilling them beyond expectations. Best service for the money; a great team. Thanks guys!"

"It is always a pleasure to work with the team at Digital Hub. They are very professional, helpful, thorough, and really pay attention to the requirements of our business. We feel confident that they will find the best solutions to help with all our needs. Thank you!"

"Our company has worked with Digital Hub a few times now, and each time has been wonderful. They are easy to work with and always provide us with quality results. We will definitely be working with them again in the future."

"As a client of Digital Hub who was a newbie to Shopify, they took us by the hand every step of the way and transitioned our brick-and-mortar business into the digital space. Communicative and collaborative—I highly recommend their services to any business or individual that is seeking to build a customized site with Shopify."

"Flawless transfer of items from Clover POS to Shopify POS. Digital Hub made the transition to Shopify very easy."

"I was overwhelmed at the idea of migrating my store from Lightspeed to Shopify, but I also wanted to make the switch quickly. Digital Hub finished the job within a week and kept me updated on their progress and informed of any decisions that needed to be made along the way. Absolutely worth hiring the help and not trying to navigate this migration on my own."

"Digital Hub was very thorough, detailed, and patient while developing our new Shopify store. We allowed them to develop it as they went and they did a great job organizing our ideas. And the end product? They knocked it out of the park! We highly recommend them."

"Digital Hub was instrumental in the completion of our Shopify POS migration and online store set up. The job was completed in a timely manner, pricing was fair, time was tracked and well used. Their expertise and knowledge was second to none—especially when addressing the specific needs of our business. We would highly recommend them and will now have an ongoing relationship."

"Digital Hub was very professional, proactive, and extremely knowledgeable on all things Shopify. They handled unforeseen challenges having to do with the complexity of our migration with ease. We would work with them again on other projects."

"I’m very pleased with the work carried out by Digital Hub: good communication throughout the migration, and no issues despite significant time zone differences. Our transition to Shopify POS was seamless, and the guys involved knew intimately what we needed to do."

"Our experience with Digital Hub was terrific. We knew that migrating from an existing system to Shopify POS wouldn’t be easy, but they were clear, precise, and patient. Their great team got the work done on time and followed up to make sure all was going well, which it is. Thanks Digital Hub!"

"Always helpful and courteous, timely service, and their explanations are in a plain language that we can understand."

"Digital Hub was efficient, professional, and super friendly. They covered all the details with patience and made the entire experience stress free for us."

"We were very unfamiliar with the ecommerce world and Digital Hub was so supportive and informative and walked us through the entire process step by step. They took the time to understand our business and our specific needs, and put together a store that aligned perfectly with what we needed. We highly recommend Digital Hub and look forward to working with them again!"

"We engaged Digital Hub to do a complete migration and overhaul of our ecommerce site and move us onto the Shopify platform. They were very knowledgeable, detail oriented, and professional in everything they did for us. They took the time to understand the finer points of our business to ensure that everything was done right the first time and functioned the way we required. The team at Digital Hub was able to deliver a finished product that exceeded our expectations, and we would highly recommend them. We're looking forward to working further with them in the future."

"We had an excellent experience working with Digital Hub. We hired them to customize some Shopify Buy Buttons on our website and were thrilled with the results. Even for a relatively small job, they took the time and care to hear our concerns, communicate clearly as to the process and fees, and even showed us the CSS/HTML changes they made so we can do this ourselves going forward. We would absolutely work with Digital Hub again, and we highly recommend their services to others."

"I needed to have my store up and running quite quickly. I'm not a technical person, and I was quite intimidated by the process of setting up a POS system. With Digital Hub’s guidance, I felt confident in working through this process. I highly recommend them!"

"After 10 years on another platform, we contracted Digital Hub to migrate our site to Shopify. They came highly recommended and were very busy—but, from the start, they demonstrated professionalism and respect for our vision and time. Our pre-arranged phone meetings were always on-time, on-topic, and extremely productive including what we wanted along with what we needed to make it all happen. Most importantly, they also completed the project on budget! Digital Hub made our transition to Shopify seamless."

"I feel very fortunate to have found Digital Hub for our first foray into online retail. We were able to find many companies willing to help us with this transition, however they all wanted to approach the task from a technical, programming perspective. But as a long-time brick-and-mortar operation, we needed, and found in Digital Hub, a team that really understood our business in addition to possessing the required technical and programming expertise to make our online presence shine. I think that's rare.

We used Digital Hub as a consultant for our Shopify store setup rather than a full, turn-key setup. They considered our business needs and goals in all aspects of implementation. For example, they matched our inventory to the proper implementation of collections and navigation menus. They provided numerous code modifications to adapt our theme to our business needs and goals (conditional price hiding, for example). They were always very responsive and professional during our phone interactions, and their billing practices were very fair and reasonable. I don't give out recommendations easily, but I'm happy to give this one."

"They took the time to understand our requirements, made valuable suggestions that improved our site, and completed the work on time."

"I engaged Digital Hub midway through my Shopify store setup and it turned out to be an excellent decision. I had started my store build but, with 100+ SKUs across three product lines, the configuration was becoming quite complex, so I decided to consult a Shopify expert.

I contacted Digital Hub after reading their great reviews from other Shopify merchants and, after chatting with them, retaining them was an easy decision. The team is very pleasant, easy to work with and are, without a doubt, Shopify gurus. There was no question they could not answer, no issue they could not solve, and their best practices were spot on. Plus, I gained a lot of valuable insight from them into key Shopify functionality and features that could be leveraged for my store. Overall, my experience with Digital Hub has been exceptional. My only regret is that I didn't call them sooner."

"Excellent experience! I knew very little about the Shopify ecommerce world and Digital Hub helped with all the project planning, store set-up, theme customization, products and menus, Shopify apps as well as ongoing support. Highly recommended!"

"We were referred to Digital Hub by a clothing retailer and they exceeded our expectations. They were expert listeners: truly understanding our business needs. They offered many innovative and cost-effective solutions during our start-up phase and were available whenever we needed guidance. They’re tech gurus, business consultants, productivity experts, and super nice guys, too! We couldn’t imagine the quick lift-off (and first-year business success) without them. I strongly recommend Digital Hub to anyone."

"Very easy to work with; knowledgeable staff; great help with project planning and consultation; quick turnaround with changes and returning calls/emails. Digital Hub did an excellent job helping us with a full Shopify store setup. They researched a number of themes for us and helped with selection and configuration. The theme that was selected only required a few cosmetic modifications (colour, spacing), and they also assisted us with Shopify app selection and setup and when the site was finished. They provided comprehensive workflow training as well as ongoing support. They were a pleasure to work with and I will definitely use them for phase two of our site."

"Digital Hub was beyond fantastic. We didn't know where to start; they assisted us with project planning, consulting, store setup, training, the list goes on and on. I have a 9 to 5, so I was unable to chat during business hours. They accommodated me by scheduling evening calls. The entire 'starting an ecom business thing' was a little overwhelming, but Digital Hub was encouraging. After my Shopify store was completed and live, we had a few questions and they were quick to respond and assist; we weren't left hung out to dry. Would we recommend Digital Hub? ABSOLUTELY."

"I had such a great experience working with Digital Hub. I had been looking for a way to separate my Canadian and American orders and I wasn't sure if what I needed was even possible. Digital Hub was able to do exactly what I needed by creating a duplicate Shopify store for international customers using US currency. They migrated my US customer data and all the products to the new US Shopify store, then set up and tested an IP redirect service to make sure customers get directed to the right store. Now Canadians have their own Fidoodle shop!

Once the changes had been made, they discovered that there were some problems in the code and the new site wasn't flowing as well as it should have. Even though I felt that this work was beyond our original agreement, Digital Hub was committed to fixing these errors too, so that things could operate seamlessly. I’m so happy to have worked with them; I will definitely use their services again."

"With our growing online store, we were looking for a solution to help merge and sync our Lightspeed POS system with Shopify. Digital Hub introduced us to an app that would not only help us manage inventory, but also saved us time processing online orders. They first came in for a consultation to make sure we had all the proper steps in place before going forward. From there they walked us through the entire process with proper training and set up along the way.

The team really went above and beyond to make sure our site was up and running as quickly and efficiently as possible, all while troubleshooting any errors along the way. They were always quick to respond and honest when unsure of an answer. They’re always available to answer any questions or concerns our team has. We highly recommend their services!"

"The team at Digital Hub is incredible. They are a full-service agency and have helped us with everything to do with our Shopify ecommerce site. They’re very knowledgeable when it comes to Shopify, and really passionate as well. We really didn't know where to start with building an online store and they were there every step of the way.

They helped us with everything from project planning in the very early stages, to the Lightspeed POS integration with Shopify (everyone told us we couldn't integrate our in-store inventory system, but of course they made it happen!) The best part about them is the training they provide and their ongoing support. We call and email them regularly with questions and they are always so helpful and respond immediately. I would highly recommend Digital Hub—they have been amazing to work with."

"Digital Hub was an integral part of our Lightspeed POS integration with Shopify. As experts in both environments, they provided project planning and consultation, which was invaluable to us as a small business. Once implemented, they supplied training on the ongoing maintenance and workflow of the system and have been available for ongoing support for any issues that have come up. We would highly recommend working with the Digital Hub team."

"Digital Hub was an integral part of the growth of both our brick-and-mortar space as well as our Shopify online store. They were able to consult on which software tools were best suited for our needs, and could easily walk us through how to use them. They provided ongoing support with our integration of Lightspeed POS with Shopify, and made our transition to online very easy. They gave us the tools we needed to feel confident running the integrated system all on our own. Not to mention that Digital Hub always provided timely and comprehensive responses to all of our questions. Their vast knowledge of technology and online systems is impressive, and we couldn't have moved forward in these areas without them."

"We started working with Digital Hub in 2009. They’ve helped us with our in-store POS system, networking, and training—so when it came time to upgrade our online store to Shopify, we turned to them as well. They helped us plan the project and get the store set up and looking the way we wanted and, most importantly, they helped us integrate our inventory between our Lightspeed POS system and our new Shopify store. The guys at Digital Hub have always been there for us. They’re professionals who know their stuff, and they make a point of trying to understand how we work before proposing a solution."

"We've been working with Digital Hub for many years. They’re always quick at resolving issues that arise and competent at what they do. They’re also knowledgeable about integrating existing POS systems with Shopify, and very helpful with training staff members."

"I'm still not sure who recommended Digital Hub to us, but I will forever thank that person. They have been as core to our business as our employees. In the past we typically built websites from the ground up, but with Shopify that changed, and we needed outside experts to help bring our unique brand position to the market. Digital Hub started with a consultation to determine our needs, then configured the theme and apps required, including the Accumula app which links to our Lightspeed POS and is the lifeblood of our ecommerce. This was no small job.

They were there to help on the POS side with product imports as well as the various workflows between Lightspeed and Shopify. And they continue to be there whenever we have continuing questions. I like Digital Hub because they're sharp, professional, know when they don't have the answer, and work hard for us. They're also genuinely likeable guys. I'd recommend Digital Hub to anyone.”

"Digital Hub has been amazing. They helped us learn to use our POS system in a fraction of the time. Their advice has also helped us optimize our use of the system over time, so that it continues to meet our business needs. Without Digital Hub, I don't think we would have gotten as far as we have."

"When we were considering some system upgrades, the team at Digital Hub were able to guide us with their extensive technical knowledge. They always consider our needs, rather than trying to up-sell equipment or services that may or may not help the business overall. I appreciate that approach."

"Proper training is invaluable. With Digital Hub’s training services, we didn’t waste any time. These guys are super efficient and great to work with; I trust them."

“Digital Hub has provided very exceptional work for us. Having multiple locations requires careful planning, and the team at Digital Hub did just that for us. They were always accessible and quick to provide suggestions to help us operate more efficiently. Due to their attentiveness and careful planning, we were able to open a new location and have our operating systems intact overnight, which was extremely helpful.

One of the most vital services that Digital Hub offers is their ongoing support. We experience obstacles, both internally and externally, that require quick resolution. They always make us feel like we’re a priority. We’re very pleased to have Digital Hub servicing us at our multiple locations. We appreciate all the help they have provided, and look forward to growing our partnership!"

"The team at Digital Hub knows my business, so it’s much easier to develop and grow together. They’re knowledgeable and patient, and I trust their advice. I know they have my best interests in mind."

"Our experience with Digital Hub has been excellent. They’re reliable and honest as to our actual needs; they listen, and make great suggestions; they’re efficient and personable in presenting them; and they always follow up, which is invaluable."

"After a rocky start with another company, Digital Hub had answers to all of our questions and it’s been smooth sailing ever since. Setting up a POS system can be a little daunting, and they gave us the confidence and support that got us over the initial and slightly tricky learning curve."

"Running both an online business and a brick-and-mortar store requires us to wear a lot of different hats. As you expand your business, time becomes more and more valuable. Many of the behind-the-scenes tasks can take up so much of the time we could spend creating. Having Digital Hub help simplify everything has been invaluable to us."